When do we collect information?
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you register on our site, place an order, subscribe to a newsletter, fill out a form and in connection with other activities, services, features or resources we make available on our website.
We also collect non-personal information when you visit or interact with this website. All non-personal information is anonymous. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our website, such as the operating system and the Internet service provider used and other similar information.
You may visit our website anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. you can always refuse to supply personal identification information, except that it may prevent you from engaging in certain website related activities.
What personal information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, date of birth or other details.
As for payment information, we will not ask you, collect, much less store any information related to your debit or credit card details.
How we use collected personal information?
We will use your name, mailing address and phone number to deliver your orders. All of these will be shared with third parties, namely the shipping company of your choice. The phone number is necessary so that the shipping company may contact you in case they have any difficulty delivering your order.
We will use your date of birth to know how old you are. Since we also sell alcoholic beverages we need to know if you are old enough to buy them. Please keep in mind that if you buy alcoholic beverages from us you will also be required to show your id to the person delivering the package. If you are not around please make sure there is someone of legal drinking age at the delivery address to receive the package for you.
We will use your email address to contact you. We may also use your email address to send you periodic emails.
We send 5 types of periodic emails:
- • Newsletter
We will only send you our newsletter if you have subscribed to our newsletter.
- • Review Product
Whenever you buy something an automatic email is sent asking you to leave a review of the products you have bought.
- • Happy Birthday
At the time of your birthday an automatic email is sent with a little something.
- • No Activity
If you spend more than 6 months without showing up an automatic email is sent with our novelties.
- • Abandoned Carts
If you leave items on your cart without checking out, an automatic email is sent asking you whether you need any assistance.
If you do not want to receive these emails you can unsubscribe them at the end of each type of email, you can also unsubscribe one, or all of them, at 'My Account' > 'Autoresponder lists'. The newsletter can also be unsubscribed at 'My Account' > 'Newsletter Subscriptions'.
Do we use 'cookies'?
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
We may also use trusted third party services that track this information on our behalf.
If you do so, note that some parts of the website may not function properly, and some features will not work at all.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
How do we use collected information?
We may use the information we collect from you in the following ways:
- • To process your order
We may use the information you provide about yourself when placing an order in order to quickly process that order. We do not share this information with outside parties except to the extent necessary.
- • To personalize your experience
We may use information in order to allow us to deliver the type of content and products in which you are most interested.
- • To improve our website
We may use feedback you provide in order to improve our products and services and in order to better serve you.
- • To improve customer service
Information you provide helps us respond to your requests and needs more efficiently
- • To run promotions, contests, polls or other website features
To send you information about topics we think will be of interest to you.
- • To send periodic emails
We may use your email address to send you information and updates pertaining to your orders. It may also be used to respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our newsletter, you will receive emails that may include news, updates, related products or service information, etc. If at any time you would like to unsubscribe from receiving future emails, you may do so by clicking the unsusbscribe button at the bottom of each email.
How we protect your information?
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.
Do we share your personal information?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Also, non-personally identifiable visitor information may be provided to other parties for marketing or other uses. We may use third party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act
To be in accordance with the California Online Privacy Protection Act:
- • Users can visit our website anonymously.
- • Users are able to change their personal information by emailing us, by calling us or by logging in to their account.
How do we comply with COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13.
Fair Information Practices
In order to be in line with the Fair Information Practices we will notify the users via email within 7 business days should a data breach occur.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
To be in accordance with CANSPAM we:
- • do not use false, or misleading subjects or email addresses
- • Identify the message as an advertisement in some reasonable way
- • Include the physical address of our business or site headquarters
- • Monitor third party email marketing services for compliance, if one is used.
- • Honor opt-out/unsubscribe requests quickly
- • Allow users to unsubscribe by using the link at the bottom of each email
Controlling your personal information
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to firstname.lastname@example.org.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Your acceptance of these terms
By using this website, you signify your acceptance of this policy and terms and conditions. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last edited on 2014-11-19